Learning Outcomes

Role of a Business Administrator

Communication in Business

Planning Communication

Lesson Summary

This module introduces you to the basic equipment and skills needed to operate successfully in business, especially in a customer-facing environment. These skills will help you see the importance of the right equipment for the right job and the  right attitude for working with people. The necessity of correct communication styles is outlined.

Introduction - What is a Diary System?

Minute-Taking

Business Travel or Accommodation

Planning and Organizing Meetings

This module lools at key administrative duties and how to use skills to deliver a quality service. Most business administrative tasks can be automated by using technology, so where applicable, we’ll look at how that works in relation to duties you may undertake. also covered are also  how to organize and arrange a business trip or accommodation.

Business Administration - Communication and Planning - Assessment

Discover key business administrative duties, such  organizing meetings and business travel with this free online course.

Business Administration - Communication and Planning

This free online course in Business Administration - Communication and Planning, will teach you about some important administrative duties, and how to use various skills to deliver a quality service. You will cover everything from the effective use of technology in administrative tasks, communication skills in a business, organizing meetings, taking minutes to planning business travel and remaining within budget.

Coursera Q4 2025: 197M Learners, ~$197M Revenue, ~$27M in Losses

Duolingo Q1 2026: Toward 100M DAUs with Record Engagement and Slower Paid Growth

6 Best Cyber Threat Intelligence (CTI) Courses in 2025

[2025] 470+ Hours of Free LinkedIn Learning Courses with Free Certification

Harvard and MIT’s $800 Million Mistake: The Triple Failure of 2U, edX, and Axim Collaborative

The Business of Online Education: Khan Academy Tax Returns Analysis (2008–2021)

Coursera Q1 2022: $120.4M Revenue, $38.3M in Losses, 16K Degree Students

Harvard CS50 in 2025: How to Get a Free Certificate

2U Abandons Bootcamp Business, Announces More Layoffs

Open edX Conference 2024: Program & Speakers

Chinese Edtech Pivots: Well-rounded Education, Hardware, Agriculture E-commerce, Fast-Food, Garments, and More

Why Coursera Stock Dropped by 20%

7 Best Autodesk Maya Courses for 2025: Exploring 3D Animation

Unlock 800+ Free Certificates: Master Tech & Soft Skills with CodeSignal Learn

Udemy is “Intentionally Reducing” the Business That Made It Famous. It’s Not Working.

2000+ Free Developer and IT Certifications