Learning Outcomes

Introduction to Active Shooting

Specific Scenarios

Identify Workplace and Employee Violence

Lesson Summary

This module explores what you can do if an active shooter enters the building where you are working or studying and the steps to take if you find yourself in this situation. In addition, it discusses the signs to watch out for in a person's potential for violence to prevent it from transpiring.

Emergency Protocol for an Active Shooter - Course Assessment

This free online health and safety course explains what to do and how to prepare for an active shooter in the workplace.

Emergency Protocol for an Active Shooter

Mass shootings have become more common in recent years, particularly in the United States. It is important that you know how to react if an active shooter enters your place of work or education. This health and safety course lays out the basic steps you should take if an active shooting occurs and gives you some guidelines to follow if your life is in imminent danger. We explain how a sound emergency action plan (EAP) can save lives.

Introduction to Conflict Management

Conflict Resolution Process

Conflict Management Techniques

In this module, you will be introduced to the fundamentals of conflict resolution, and you will learn how to build mutual understanding and handle emotions. Discover various techniques for effectively handling individual and group conflicts, and boosting self-awareness.

Conflict Management and Resolution - Course Assessment

Learn how to find peaceful solutions that create a healthy workplace culture in this free online mediation course.

Conflict Management and Resolution

Conflicts are a normal occurrence in all human interactions and are bound to break out in workplaces and homes. However, if not effectively managed and resolved, conflicts can lead to broken relationships and toxic work environments. This conflict management course provides best practices for resolving disagreements and lays out the various approaches that can be applied to defuse tensions and ensure smooth and amicable solutions to conflict.

Improving Management and Leadership

Employee Motivation and Organizational Skills

Talent Management and Succession Planning

This module discusses leadership and its different ideas, including strategies to acquire personal mastery and form effective teams. You'll also discover how to keep people motivated and develop organisational habits. We'll also go through methods to create a succession plan and how to manage talent and performance in the workplace.

Communication and Negotiation Techniques

Time and Stress Management

Conflict and Risk Management

This module explains how to effectively listen and communicate by making reasonable concessions, managing time and stress, and overcoming procrastination. You'll learn about corporate ethics, ethical leadership conflicts and different techniques for resolving them.

Workplace Leadership and Management Skills - Assessment

Learn how to manage and lead a company productively by maintaining a healthy workplace in this free online course.

Workplace Leadership and Management Skills

This course aims to help you master the skills needed to manage your organisation successfully and increase your management and leadership abilities. You will learn the process of creating a succession plan and the strategies essential to motivate your employees. Start learning about corporate responsibility and risk management, including dealing with office politics and managing conflicts, time and stress. Enrol today!

Understanding the Nature of Conflict

Communication in Conflict Management

Transitional Justice, ADR and IHL

In this module, you will learn the root causes of conflict, the different types of conflict and approaches to conflict management to prevent conflict from escalating. We discuss win-win strategies for resolving conflict to prioritise mutual respect and shared goals before looking at negotiations and mediation.

Conflict Management: Resolving Conflicts With Confidence - Assessment

Learn how to identify the root causes of conflict and resolve it constructively in this free online training course.

Conflict Management: Resolving Conflicts With Confidence

Conflict is unavoidable and a healthy part of human interactions. This free online course will provide essential skills and strategies for managing and resolving conflicts in workplaces, teams, and personal relationships. We explore the causes of conflict, communication techniques, negotiation strategies, and Alternative Dispute Resolution (ADR) to facilitate discussions and implement solutions that promote understanding and positive outcomes.

Achieving Personal Success

Creating Meaning for Employees

In this module you will learn what it takes to achieve personal success, including doing what you love and treating life as an experiment, as well as how to create meaning for employees in your business.

Transferring Big Company Culture to Startups

How Commercial Banking Helps Technology Companies

In this module you will learn the importance of culture within a company, why it can be more important than strategy, how big company culture can be transferred to start-ups and how commercial banking as been able to help tech companies.

Succeeding as a Venture Capitalist

Why Risk is Necessary for Business Growth

How to get Angel Investors Supporting Your Business

Fundraising for the Non-Profit

In this module you will learn about achieving success as a venture capitalist, why risk is necessary for businesses to grow and how to go about getting angel investors to support your business.

Introducing the Art of Negotiation

Rethinking the Product Development Process

Understanding the Success of Silicon Valley

In this module you will learn about the art of negotiation and why they are serial events. You will also cover the product development process and take a look at the success of Silicon Valley.

Business Growth: Start-Ups, Investment and Negotiation course assessment

Learn how negotiation, investment, development and fundraising can help businesses grow in this free online course.

Business Growth: Start-Ups, Investment and Negotiation

This free online business course will be of great interest to anyone thinking about starting up a company. Business leaders and entrepreneurs offer their teachings on a range of subjects, from the importance of corporate culture to effective negotiation. They also discuss how to find angel investors for your business and why fundraising is such an important skill for entrepreneurs. So if you want to excel in business, start your learning today.

Course Introduction

Disagreement Is Natural and Necessary

How Values, Experiences, and Biases Shape Viewpoints

The clauses of ISO 26000 provide a structured framework for understanding and implementing social responsibility in organizations. This module covers the key clauses, including Scope, Terms and Definitions, Understanding Social Responsibility, Principles of Social Responsibility, recognizing and Engaging Stakeholders.

The Difference Between Debate, Discussion, and Dialogue

Active Listening and Empathy

Real-World Examples of Companies With Poor Communication

Managing Emotions in Conflict

The implementation of ISO 26000 involves integrating social responsibility principles into an organization’s policies, strategies, and daily operations. This module covers key steps such as conducting a social responsibility gap analysis, developing action plans, integrating responsible practices across departments, and measuring progress.

Mastering Conflict Resolution and Communication - Assessment

Learn effective conflict resolution strategies and techniques for better communication in this free online course.

Mastering Conflict Resolution and Communication

This course will provide you with an in-depth understanding and knowledge of how to deal with conflicts and resolve them effectively. We cover practical steps for listening and communicating effectively in professional spaces. By the end of this course, you will have learned to control your emotions, understand your feelings, communicate effectively, and enhance your relationships with others at work as well as in your personal life.

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